When you use formeleonra's financial forecasting services, we collect information that helps us provide you with accurate analysis and personalized recommendations. Here's what we gather and why it matters for your financial planning experience.
Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you interact with our financial forecasting services.
Information We Collect
How We Use Your Data
Your information helps us deliver meaningful financial insights and improve our forecasting accuracy. We're pretty straightforward about what we do with the data you trust us with.
- Create accurate financial forecasting models tailored to your business patterns and industry trends
- Send you important updates about your forecasts, market changes that might affect your business, and new features that could help your planning
- Improve our algorithms by understanding which forecasting methods work best for different business types
- Provide customer support when you need help understanding your forecasts or navigating our platform
- Detect and prevent unauthorized access to protect both your data and our systems
- Comply with Australian financial regulations and reporting requirements that apply to our services
We don't use your financial data for advertising or marketing to third parties. That information stays within our platform to serve your forecasting needs.
When We Share Your Information
We keep your information private, but there are specific situations where we might need to share certain data. We're careful about who we work with and why.
- With your explicit consent when you ask us to share forecasts with your accountant, business partner, or financial advisor
- When required by Australian law, court orders, or regulatory authorities such as ASIC or the ATO
- To protect our rights or investigate suspected fraud, security breaches, or misuse of our services
- If formeleonra becomes part of a merger or acquisition, though your privacy preferences would transfer with your data
We never sell your personal information to data brokers, marketing companies, or other third parties. Your financial data is especially protected and only used for the forecasting services you've requested.
Your Privacy Rights
Under Australian Privacy Principles and our commitment to transparency, you have significant control over your personal information. Here's what you can do and how to exercise these rights.
Your Data Control Options
Access Your Data
Request a copy of all personal information we hold about you, including your forecasting history and account details.
Correct Inaccuracies
Update or fix any incorrect information in your account or ask us to correct errors in your data.
Delete Your Information
Request deletion of your personal data, though we may need to keep some records for legal compliance.
Portable Data
Export your forecasting data and account information in a format you can use with other services.
Opt Out
Choose what communications you receive from us and withdraw consent for non-essential data processing.
Restrict Processing
Limit how we use your data while we resolve any disputes or concerns about your information.
To exercise any of these rights, email us at support@formeleonra.com with your request. We'll respond within 30 days and may ask for identity verification to protect your account security.
How We Protect Your Information
Financial data security isn't something we take lightly. We've built multiple layers of protection to keep your information safe from unauthorized access, theft, or misuse.
- All data transmission uses industry-standard TLS encryption, meaning your information is scrambled while traveling between your device and our servers
- Your financial data is stored on encrypted servers hosted in Australian data centers with strict physical and digital security measures
- We require strong passwords and offer two-factor authentication to protect your account access
- Regular security audits and penetration testing help us identify and fix potential vulnerabilities before they become problems
- Our team receives ongoing security training and follows strict data handling procedures
- Access to your data is limited to authorized personnel who need it to provide your requested services
How Long We Keep Your Data
We don't keep your information forever. Our retention periods depend on the type of data and legal requirements that apply to financial services in Australia.
- Account information and contact details: Retained while your account is active plus 7 years after closure for compliance with Australian business record requirements
- Financial forecasting data: Kept for 5 years after your last active use to maintain historical accuracy and comply with financial service regulations
- Communication records: Stored for 3 years to help resolve any service issues or disputes that might arise
- Technical logs and security data: Automatically deleted after 12 months unless needed for ongoing security investigations
- Marketing preferences: Maintained until you unsubscribe or update your communication choices
When data reaches its retention limit, we securely delete it from our systems. You can also request earlier deletion of most data types, though we may need to keep some records to meet our legal obligations as a financial service provider.
International Data Transfers
While we primarily store your data in Australia, some of our trusted service providers operate internationally. When your data needs to leave Australia, we make sure it's properly protected.
- Cloud infrastructure partners in the United States and Singapore, chosen for their strong data protection standards and compliance certifications
- Email service providers that help us send you forecasting updates and account notifications
- Backup services that create secure copies of your data in case of system failures
All international transfers happen under contracts that require the same level of data protection you'd expect in Australia. These partners can't use your data for their own purposes or share it with other companies.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our services, legal requirements, or data handling practices. When we make significant changes, we'll let you know in advance.
- Major changes that affect how we use your data will be communicated via email and a prominent notice on our platform
- Minor updates like clarifications or contact information changes will be posted on our website
- You'll always have 30 days to review changes before they take effect
- If you don't agree with updated terms, you can close your account and request data deletion
We maintain an archive of previous policy versions so you can see exactly what changed and when. This helps you understand how our privacy practices have evolved over time.
Questions About Your Privacy?
If you have concerns about how we handle your data or want to exercise your privacy rights, we're here to help. Our team responds to privacy inquiries within 48 hours.
Darwin City NT 0800
Australia